We are currently developing a new digital solution to improve how you pay for Notifiable Work (Form 4/4A’s). The changes will enable us to offer you a more streamlined service and secure payment processing.
How does it work?
Payments will be easier and more secure for you by using your VISA or Mastercard. You can pay for single or multiple Notifiable Work Form 4’s within the one transaction, without using a top-up account.
What will happen to existing top-up accounts?
If you currently use a top-up account to pay for Notifiable Work (Form 4/4A’s) we will provide a refund of the balance that we are holding for you.
To arrange a refund, please submit the Refund Request Form – Top-Up Account Closure (PDF) to the QBCC with the details of the account that you would like the refund transferred to via:
- email to firstname.lastname@example.org
- post to GPO Box 5099, Brisbane 4001
- in person at any of our Service Centres.
Please allow 28 days from the date the new solution is launched or from when we receive your completed Refund Request Form – Top-Up Account Closure (whichever is the latter) for us to process your request. We will notify you via email once the refund has been processed and the funds electronically transferred to your nominated account.
Need to know more?
Over the coming weeks we will provide you with regular email updates and access to support tools to keep you informed and support you through the transition of Notifiable Work to myQBCC.
We are also available 24/7 on 139 333 if you would like to speak to us in person.