Contractor complaints

If you believe a contractor is breaking the law, look through the list below to identify whether it is an offence that we investigate:

• Unlawful building work (PDF) (e.g. unlicensed contracting or an owner builder without a permit)
• Improper use of a licence (PDF) (licence lending, using another person's licence number etc)
• Failure to pay Home Warranty Insurance (PDF)
• Breaches of the Domestic Building Contracts (PDF)
• Subcontract and commercial building contract breaches (PDF)
• Fit and proper issues (PDF)
• Advertising offences (PDF)
• Other offences (PDF)