Contractor complaints

Licensee disciplinary action report

These reports present a summary of the disciplinary action taken against licensees in the previous week. It includes action taken by QBCC and is a useful check for anyone dealing with a licensee.

  • Suspended-Cancelled licensee - reason for licensee's suspension or cancellation.
  • Excluded licensee - companies and individuals who have been excluded, disqualified or banned. Licensees can be excluded for their involvement in financial failures or insolvencies. An excluded company or individual can't hold a QBCC licence, or be a director, secretary or influential person of a company, for 5 years. Subsequent financial failure places an individual at risk of permanent exclusion.
  • Demerit Points issued - offences committed and the resulting number of demerit points applied. Demerit points are applied for a range of offences under the Queensland Building and Construction Commission Act 1991 and the Domestic Building Contracts Act 2000. If one of our licensees accumulates 30 demerit points in a 3 year period, they face disqualification from holding a licence for a term of 3 years. Any licensee who accumulates 30 demerit points twice in 10 years faces a lifetime disqualification.

Court awarded Injunctions

Despite repeated warnings and fines being issued, we sometimes need to take further action to deter repeat offenders. We may, under Part 9B of the Queensland Building and Construction Commission Act 1991 (QBCC Act), apply to the Supreme Court for an injunction to restrain conduct that contravenes the QBCC Act.

A person who fails to comply with the terms of an injunction may face criminal or civil penalties, which may include a community service order or even imprisonment.

Injunctions are currently in place against the following people:

  • Ricky Allan Heath
  • Brian John Byrne

Contractors and home owners are cautioned against engaging these individuals unless they hold an appropriate licence under the QBCC Act.