Contracts and payments

Bankruptcy and incomplete work

Where your builder has defaulted before all work is completed, you may be able to get help to complete your project under the Queensland Home Warranty Scheme.

To be entitled to assistance under the scheme, the contract must be terminated due to the builder's default. Common grounds include:

  • a builder working under his own name as a sole trader, going bankrupt
  • a builder operating as a company being placed into administration or liquidation
  • suspension or cancellation of the builder’s licence.

You should seek legal advice to confirm whether you can and should terminate your contract.

How do I make a claim?

Complete a Non-completion of Construction Work Complaint Form (PDF) and lodge with all of the required documents.