Non-Conforming Building Products

Non-conforming building products

Non-conforming building products and materials are those that do not meet the required standards for the use in which they are intended.

This is a nation-wide issue that may affect many different industry sectors such as manufacturing, importation, retail and construction.


There are other terms that you may hear when this issue is being discussed, including:

  • Non-compliant building products and materials are those that are used in situations where they do not comply with the requirements of the National Construction Code (NCC). A building product can be both non-conforming and non-compliant.
  • Fraudulent documentation refers to a recorded claim that a product's performance meets specified standards or codes that, when used or tested, do not meet that performance claim.This may include falsified documentation, for example, fraudulent certification or test results.
  • Product subsitution can occur when a product is submitted for third party certification testing and, after the certification is granted, the manufacturer/supplier alters it and does not retest or recertify the product. Product substitution is also when a seemingly identical (and potentially non-conforming) replacement building product is offered on a construction site or elswhere.
  • Counterfeit building products are those which are an unauthorised copy of a building product, often created with the intention to deceive.They are sold to suppliers, builders or even consumers, as if the product is genuine.

Building Ministers Forum

The Building Ministers' Forum established the Senior Officers Group (SOG) to form a national approach to address the issue of non-conforming building products.

For more information and to provide feedback to the Building Ministers' Forum and SOG, visit the Department of Housing and Public Works website.

Audit Taskforce

On Friday, 30 June 2017, the Queensland Government announced it was standing up an Audit Taskforce to conduct targeted investigations of buildings. The taskforce’s primary focus is to investigate non-conforming aluminium composite cladding products used on buildings constructed between 1994 and 2004.

The taskforce’s initial focus will be on buildings such as hospitals and aged care facilities, accommodation buildings, high occupancy public and private buildings, and high rise office buildings.

While the risk of an incident is low, if you have any concerns about the cladding on your building please call the QBCC on 139 333, email the Queensland Building and Construction Product Committee at, or contact the Queensland Fire and Emergency Services via the enquiries area on its website.

You can also view the fact sheets below for more information.

Non-Conforming Building Product Summit

Key members of Australia’s building product supply chain met on Thursday 13th July, 2017, to discuss the issue of non-conforming building products.

The NCBP Summit included suppliers, manufacturers, distributers, contractors, engineers, housing and construction industry associations, union representatives and government agencies sharing insights and ideas on how to mitigate the risks around non-conforming building products.

The participants agreed that the issue was a shared responsibility across the supply chain, and that more needed to be done to stop these products making their way onto building sites.

Key commitments from the Summit included improvements to: product testing, information sharing, education and efforts to eradicate unscrupulous people in the industry who willingly supply or install non-conforming building products.  

You can read more in the NCBP Summit Statement.

More information