Payment disputes

Options for resolving a payment dispute

The options for pursuing unpaid amounts include:

  • Adjudication
  • Monies Owed Complaint
  • QCAT
  • The Courts
  • Subcontractors’ Charge

Your personal circumstances will dictate the most appropriate option for you. You should consider the advantages and disadvantages for each option.

Options Advantages Disadvantages

Adjudication

  • Decision on dispute
  • Enforceable
  • Quick result
  • Generally cheaper and faster than going to court
  • Fees involved
  • Strict time requirements and limitations
  • Paperwork preparation (however, a guideline will be created to ensure that this process is straightforward and clear)
Monies Owed Complaint
  • Free
  • No time limitations
  • Investigation with possible licensing action against licensee
  • No decision on dispute
  • We can't make the other party pay

QCAT

  • Decision on dispute
  • Fees involved
  • Time requirements and limitations
  • Disputes up to $25,000 only
Courts
  • Decision on dispute
  • Fees involved
  • Time requirements and limitations
  • Need legal advice
Subcontractors' Charges
  • Freezes money owed by principal
  • Fees involved
  • Time requirements and limitations
  • Temporary until court decision on dispute
  • Need legal advice