Dispute resolution services

Dispute resolution service fills a gap for the industry

Over the last 12 months, we have had 1097 dispute cases lodged by builders and home owners.

The early dispute resolution service, which was introduced on 1 July, 2014, has filled a gap in support services for builders and home owners who had issues during the construction process.

Prior to the introduction of this service, there was no assistance offered to builders and home owners in dispute until after the contract had been terminated or completed. This was simply too late to achieve a good outcome for both parties.