Historic court action to stop illegal plumbing advertising

The Supreme Court has ordered by consent an unprecedented injunction to stop a mass mail out of illegal fridge magnets advertising plumbing services throughout Queensland.

By orders issued by the Queensland Supreme Court on 21 January 2019, NSW-based company Plumbing Detectives Pty Ltd, and directors Belal Dassouki and Mahmoud Sayadi, have all been ordered to stop issuing the magnets until they are appropriately licensed in Queensland. In addition, Serving You Pty Ltd and Joel Deuis have been ordered to stop issuing magnets on their behalf. All defendants consented to the orders sought by the QBCC.

QBCC Commissioner Brett Bassett said this was the first time an injunction has been ordered for illegal plumbing advertising, and was a big win for Queenslanders.

“The NSW-based company is under investigation by the NSW Office of Fair Trading and it has been accused of ripping off elderly customers,” Mr Bassett said.

“It is unlicensed in Queensland and was flouting the law with the spam magnet mail out.

“Safety for all Queenslanders is of the utmost importance, and advertising for plumbing work must be done by an appropriately licensed contractor.

“The QBCC has been inundated with people reporting the fridge magnets being delivered to their mail boxes.

“Working closely with Australia Post, our investigators have seized a further 5,000 magnets that were due to be distributed throughout Queensland.

“As part of the investigation, the QBCC investigators used seizure powers that came into effect under new legislation brought in by the Queensland Government in November 2017, aimed at ensuring a safe, fair and sustainable building and construction industry,” he said.

It is an offence to advertise for licensed work if you don’t hold a QBCC licence. All plumbing work is required to be undertaken by an appropriately licensed person. People are urged to use Queensland plumbers and to check they are appropriately licensed to contract by using the licensee search at www.qbcc.qld.gov.au. Unlicensed contracting can be reported to the QBCC by lodging a complaint online on the website or by calling 139 333.