Existing defects and Home Warranty Insurance
If you've bought a house with defects or subsidence that you knew about before the purchase, you can't access our Queensland Home Warranty Scheme.
We recommend that you organise a pre-purchase building inspection before you buy a home to find out whether it has any defects. We also advise that you make it a condition of your contract that you are satisfied with the outcome of this inspection.
For more information about how we can assist with complaints about defective building work, see Defective work complaints.