Disclosure Log

Reference Number

Date of Decision on Application

Number of pages

Topic/Information requested

309

• Resolution Services – Disputes Procedures Manual (includes Early Dispute Resolution and Site Inspection)
• Resolution Services - Claims Procedures Manual (includes Non-Completion Claims and Defective Work Claims)
• IRU Procedures (includes an added comment bubble on page 12) 

Documents containing information about cladding on hospitals. Specifically, seeking the following information:

• QLD hospitals and/or health campuses, and/or health care centres, and/or multi-purpose centres that have been subject to inquiries and/or investigations by the Cladding Taskforce.
• I also seek the Taskforce’s classification of the buildings’ risk, and the exact brand and typing of the cladding found.
• I further seek hospitals, and/or health campuses, and/or multi-purpose services tasked with removal and/or mediation works by the Taskforce relating to cladding.
• I also request confirmation on whether these remediation works include replacing any cladding with Fairview Arcitectural’s Vitracore G2 panel.

Documents about hospital cladding (PDF, 4MB)

• New dwelling units in new residential buildings in Queensland by construction type 2011-2020
• Number of dwellings covered by HWI policies issued in Queensland 2000-2019
• Total contract value of HWI policies issued in Queensland 2000-2019
• Average contract value of HWI policies issued in Queensland 2000-2019
• Premium rates for policies issued in Queensland 2013/14-2020/21
• Average premium for policies issued in Queensland 2013/14-2020/21
• Historical funding ratio for the QBCC Insurance Fund 2017-2019
• Construction activity and reported claims in Queensland 2003-2019
• Reported claims development by underwriting year - Queensland 2010/11-2018/19
• Gross claim payments development by underwriting year - Queensland 2010/11-2018/19
• Projected claims cost by underwriting year - Queensland 2000-2020
• Estimated ultimate claims cost as a proportion of contract value - Queensland 2000-2020
• Queensland: Number of reported claims greater than $185k 2000-2019
• Queensland: Claims cost distribution 2000-2019Edit Detailed Overview
• Time period 2000 to 2020

QBCC HWI Data (PDF, 670KB)

• The amount of money collected in QBCC Building Insurance.
• The amount paid out to repair defective work. 
• The amount of that recouped through SPER.
• The amount paid out when builders collapse.
• The amount of that is recouped through SPER.
• The number of complaints against defective work received.
• The number resolved BEFORE a QBCC inspection.
• The average length of time before a complaint is successfully resolved.
• The number of QBCC building inspectors.
• The number QBCC assessment officers are there. 
• The number of cases each officer has to manage at any point.
• The number of licenses cancelled as a result of defective work.
• The legislated timeframes for processing complaints.

Statistics released

Information regarding:

• Outcomes of QCAT reviews of QBSA decisions relating to claims under the Queensland Home Warranty Scheme
• Time period – each of the financial years in the period 1.7.2008 to 30.6.12.

1 July 2008 to 30 June 2009

1 July 2009 to 30 June 2010

1 July 2010 to 30 June 2011

1 July 2011 to 30 June 2012

For the 2017-2018 Financial Year:

• The number of Home Warranty Insurance Scheme claims declined
• The number of Home Warranty Insurance Scheme claims declined as “Not Residential Construction Work”\

Insurance claim declinature statistics (PDF)

RTI_220_18_19

25 January 2019

Insolvency breakdowns by licence financial category for the last 3-5 years.

Insolvency breakdown 2014 -2018 (PDF)

Sections of the Resolution Services Procedure Manual that relates to:

• the pre-assessment requirement of checking of complaint items for duplication in previous cases before inspections are assigned
• Building Inspectors decision making process.

Guidance and procedure documents for Resolution Services

RTI_088_15_16

1 December 2015

37 pages - full release
3 pages - part release

Internal policies and procedures and other documentation that the Internal Review Unit utilise to make an internal review decision in accordance with the QBCC Act 1991 and other legislative provisions including statutory procedures.

Any documentation that was current as at October 2015.

As this information has been superseded the link to these PDF’s have  been archived, Please Email rti@qbcc.qld,gov.au  for this information if required

RTI_147_13_14

17 June 2014

26 pages - full release
33 pages - part release

Documents relating to Walton Construction/Walton Construction Queensland's collapse and payments to Altum Pty Ltd.

Ministerial (PDF)
Emails 1 (PDF)
Email 2 (PDF)

RTI_113_11_12

11 February 2012

21 pages – full release