Disclosure Log

Disclosure Log (Information Released)

The disclosure log provides details of non-personal information released under the Right to Information Act 2009 (RTI Act) that is considered to be of significant interest to the wider public.

Applications that meet the criteria for disclosure will be progressively published on our disclosure log. Should you have any questions please contact:

The RTI Manager
Queensland Building and Construction Commission 
GPO Box 5099 
Brisbane Qld 4001 

Phone: (07) 3613 3143
Email: RTI@qbcc.qld.gov.au

Reference Number

Date of Decision on Application

Number of pages

Topic/Information requested

RTI_258_18_19 6 February 2019 1 page

For the 2017-2018 Financial Year:

  • The number of Home Warranty Insurance Scheme claims declined
  • The number of Home Warranty Insurance Scheme claims declined as “Not Residential Construction Work”\

Insurance claim declinature statistics (PDF)



25 January 2019


1 page

Insolvency breakdowns by licence financial category for the last 3-5 years.

Insolvency breakdown 2014 -2018 (PDF)

RTI_280_17_18 23 May 2018 14 pages

Sections of the Resolution Services Procedure Manual that relates to:

  • the pre-assessment requirement of checking of complaint items for duplication in previous cases before inspections are assigned
  • Building Inspectors decision making process.

Guidance and procedure documents for Resolution Services

RTI_259_17_18 27 April 2018 48 pages Internal Procedure for Internal Review


1 December 2015

37 pages - full release
3 pages - part release

Internal policies and procedures and other documentation that the Internal Review Unit utilise to make an internal review decision in accordance with the QBCC Act 1991 and other legislative provisions including statutory procedures.

Any documentation that was current as at October 2015.

Internal review operational instructions (PDF)
Draft IRU policy (PDF)


17 June 2014

26 pages - full release
33 pages - part release

Documents relating to Walton Construction/Walton Construction Queensland's collapse and payments to Altum Pty Ltd.

Ministerial (PDF)
Emails 1 (PDF)
Email 2 (PDF)


11 February 2012

21 pages – full release

Request for access to documentation which provides guidance for QBCC staff who assess applications for coverage under the Queensland Home Warranty Insurance scheme. 

Documentation (PDF) 
Resolution Services Complaint Process Map (PDF)
Subsidence Assessment (PDF)
Guidance Statement (PDF)