myQBCC - how to

myQBCC - how to lodge a general enquiry or feedback

General enquiries or feedback

You can use the Feedback & Enquiry form to contact us at your convenience. If you wish to provide supporting documentation with this feedback or enquiry, you must be logged in to your myQBCC account. If you don't have a myQBCC account you can register now.

Registering for a myQBCC account will also allow you to track the progress of your matter.

Response times

We will be in contact with you within 3 business days if you provide a feedback item or have a question. At this time, we may be able to resolve your issue, or if not, we will be able to give you a clearer idea of exactly when we can.

Permitted file type and size

We can accept files up to 22MB in size and in any file format e.g. .jpg, .pdf, .doc etc. You can upload one file per general enquiry.

Anonymous enquiries

You can provide feedback anonymously. This includes:

  • making a complaint - please note: If you lodge an anonymous complaint, we have limited ability to progress your matter. E.g. we have no ability to contact you.
  • offering a suggestion
  • providing a compliment
  • or make a general enquiry.

To do this, fill out Feedback & Enquiry form on the website without signing into your account (if you have one).