What to do if you have a contract with Porter Davis

• Construction complete? You do not need to do anything. You can disregard this notice unless there are defects.
• No work commenced? You may be covered for a refund of your deposit. You must lodge a claim within 3 months from when the contract ends, being on or before 2 August 2023.
• Work commenced? You may be covered for the additional costs to complete the work. This means the difference between the original contracted price and the new contracted price to complete the work. You must lodge a claim within 3 months from when the contract ends, being on or before 2 August 2023.
• You may wish to seek legal advice if Porter Davis is thinking of assigning your contract to another contractor for completion. Assigning the contract to another contractor may affect your entitlements under the Queensland Home Warranty Scheme.

Your legal costs are not covered under the Queensland Home Warranty Scheme.

Your level of assistance will be determined by whether work has commenced.

If building work is finished and there are defects, you need to know the time limits for making defective work claims.

Learn about the process for making a claim against home warranty insurance.

If you decide to claim you must first lodge a non-completion of building work claim and all supporting documents online through the QBCC website.

Avoid unnecessary delays by including all supporting documents with your claim.

Important information

Assistance in specific circumstances for loss associated with incomplete work which has been damaged by fire or storm, vandalism or theft

There is also provision for rectification of incomplete work which is damaged by fire and storm, or which is damaged as a consequence of vandalism to, or theft from, the incomplete works. However, in order to be eligible for this cover, your non-completion claim must first be accepted by QBCC, and your claim for this cover must be made within 14 days of the event. Also the damage must have happened as a consequence of the work being incomplete. Further, in relation to vandalism and theft, QBCC will only pay for loss in excess of $2,500, and you must report it to the police

You can read more about the QHWS and extent of cover within the QHWS Product Disclosure.

Paying suppliers and subcontractors

Do not make any payments to subcontractors or suppliers directly. You should also not pay any progress claims to Porter Davis before they are due under your contract. You may end up paying for work that might not get done.

Is your site safe and secure?

Health and safety is your responsibility. The QBCC does not provide a ‘make safe’ service. The QBCC recommends the building site is secure from all unauthorised parties and if you have any immediate safety concerns, we recommend you take steps to mitigate any risk to occupants and visitors (e.g. restrict access to any unsafe areas).