Manufacturers and product suppliers who make exaggerated and false safety claims about their products have been the main focus of a specialist unit within Queensland’s building regulator.
The Queensland Building and Construction Commission (QBCC)’s non-conforming building product (NCBP) unit has investigated more than 300 complaints since laws were established in November 2017.
Non-compliant timber cladding, insulation, cyclone-resistant sheds and unsafe pool fencing are some of the most dangerous products the team has investigated.
An application must be in writing. See options below.
It is recommended that you use the web form to ensure that you have included all relevant information, avoiding further delays in the need to clarify your application.
What should you include in your application?
When you make an application for internal review, you are requesting that the Commission change a decision that it has already made. It takes more than your personal belief that a decision is wrong or unfair for a decision to be changed.
If you own a property and have defective building work, we may be able to help.
Read this important information before you apply to quickly assess if you can use this free process.
Mechanical services licences: Apply for a Mechanical Services - Air-Conditioning and Refrigeration licence
Do you need a Mechanical Services – Air-Conditioning and Refrigeration licence?
For information about the work performed under the Mechanical Service – Air-Conditioning and Refrigeration licence refer to the scope of works below:
If you believe a decision we've made is incorrect, you can apply to have that decision (the ‘original decision’) reviewed independently through our Internal Review Unit, or through the Queensland Civil and Administrative Tribunal (QCAT).
If you are applying for a Mechanical Services Nominee Supervisor licence, please refer to the mechanical services pages for the application form and documentation requirements.
Before you apply
A nominee supervisor:
Hotter, longer summers mean more people spending more time in swimming pools but that situation comes with deadly risks if pool safety barriers are not compliant.
The Queensland Building and Construction Commission (QBCC) has launched a safety campaign to educate property owners, pool safety inspectors, property managers, landlords and tenants about their pool safety responsibilities.
Storm season and disaster preparedness
Storm season is here, which means it’s time to get your building and work sites ready.
It’s also time for property owners to do maintenance around your properties to make sure you are as prepared as possible in case a storm or severe weather event hits.