Defective work by contractor
Janet bought a new home unit and is getting the bathroom renovated. The job is nearly finished but she is unhappy with the grouting of the tiles in the shower. The contractor believes the work is acceptable. Janet doesn't want to pay the final payment unless the work is fixed.
Janet is eligible to use our EDR service because she is the property owner, the work is domestic building work and the contract has not been completed.
Scenario 1 - Principal Contractor with a client alleging defective work
Sam was hired to install a new bathroom in a home unit. The contract is not yet finished but Sam’s clients are unhappy with the floor tiling and think it is uneven, and are refusing to pay his progress payment until it is fixed.
Sam has checked the Australian Standard for ceramic tiles and the QBCC Standards and Tolerances Guide and does not believe the tiling is defective building work.
Dispute about what is and is not included in the contract
Chen is getting a new kitchen installed in his apartment and is unhappy with the colour of the new benchtops and does not believe the benchtops are the agreed colour. Chen is eligible to use our EDR service because he is the property owner and the contract has not been completed.
Defective work by contractor
Madison hired a contractor to build an extension on her house but has now, 18 months later, noticed a water leak in the ceiling. The contractor keeps promising to send someone out to fix the leak but nothing ever happens.
Madison is eligible to use our dispute service because she is the property owner, the work was building work and the contract has been completed.
Queensland’s building watchdog has issued a Public Warning about ALI FARAJ, an unlicensed individual with an extensive history of illegal building activities in several states.
Mr Faraj has recently been trading on the Gold Coast as PRO MASTER PAINTING & RENOVATIONS but he has never been licensed by the Queensland Building and Construction Commission (QBCC).
Mr Faraj is known to the QBCC and other government agencies by a number of aliases, including Ali MOUSSELMANI, Kamel KASEEM, Kamel MOUSSELMAN and Kam MOUSS.
Before you apply
If your company enters into a contract to do building work under a company name (e.g. signs a contract under a Pty Ltd), it must have a QBCC licence as it can't use the licence number of an employee or licensed director.
We are unable to issue a licence to a trust, but a company or a person acting as trustee for a trust could apply for a QBCC licence.
How to apply
Fill out the Company Licence Application Form (PDF) providing:
Whether you’re thinking of taking on a project yourself, or leaving it all up to the professionals, there is a lot of choice when it comes to building.
It’s a good idea to do some research before you decide. You may find that your original plans change as you discover some alternatives.
For example, if you want to build a house but there are budget constraints, is renovating your existing house an option? Or maybe building a ready-made project home is the answer if you’re time-poor.
Changes to the fire protection licensing framework came into effect on 1 May 2021.