Service Trades Council (STC)

STC Members

Penny Cornah – Master Plumbers’ Association of Queensland (Chairperson)

Penny Cornah is the Executive Director of the Master Plumbers’ Association of Queensland (MPAQ).

MPAQ is a peak industry body representing plumbing contractors throughout Queensland from sole operators to medium sized plumbing businesses through to large contracting firms.

Penny has been employed with the Association for more than fourteen years and previously held the role of Member Services Manager. Penny is well known to MPAQ members and works closely with them and the Board on the raft of issues which currently face the industry.

Penny identifies her role as heading the organisation that is the conduit between protecting community health and the environment. Penny is a strong leader in a male dominated industry and has earned respect throughout the plumbing fraternity. She has developed strong relationships within the Queensland Government ensuring the industry’s voice is heard at the highest levels.

Penny was appointed as a Director to Master Plumbers Australia Ltd in 2012 and was appointed as a Director of QLeave in July 2016  and also the Chair of the Service Trades Council, a role in which she is humbled to be given. Penny was also appointed as a Director of Construction Skills Queensland in October 2017.  

Dr Janet Cumming – Queensland Health (Deputy Chairperson)

Janet Cumming is an Advanced Environmental Health Scientist with the Water Unit, Health Protection Branch, Department of Health. Janet has an honours degree in chemistry, and a PhD in chemical risk assessment from Griffith University. She is a Member of the Royal Society for Public Health, and a Registrant of Australian College of Toxicology and Risk Assessment.

Janet previously worked for Smart Water Research Centre, National Research Centre for Environmental Toxicology (Entox), and National Industrial Chemicals Notification and Assessment Scheme (NICNAS). 

She holds the title Lecturer at Griffith University School of Medicine, and has previously taught Risk Assessment at Queensland University of Technology.

Glen Chatterton – National Fire Industry Association

Glen Chatterton is CEO of the National Fire Industry Association of Australia. Glen has worked in and with the Fire Protection Industry for over 10 years including in senior roles within Industry Bodies as well as State Government. Glen is passionate about ensuring the Australian services trades are world-leading, licensed and has access to a well trained workforce. Working with members and partners, Glen has lead projects such as the development of world leading training centres, licensing reforms and significant advancements subcontractor payments as well as building and construction payment culture.

Glen considers that Fire Protection is our first line of defence against a fire tragedy in the buildings that we live, work and play. Also, that it is clear that as we spend more time in denser and denser environments, it is even more important that fire protection systems are installed by highly skilled industry professionals. Therefore, delivering these highly complex skills right across Australia is critically important to our community.

Michelle Kennedy – Department of Employment, Small Business and Training

Michelle Kennedy is the Director, Program Design within DESBT responsible for managing Queensland’s training policies (Certificate 3 Guarantee, Higher Level Skills, User Choice), priority qualifications for funding, approval of new pre-qualified suppliers and a range of skilling projects in Queensland. Having worked in Government for over 20 years, Michelle has vast experience across a range of policy areas including employment, skills, apprenticeships and corrections. This has included stints working in TAFE Queensland and the Office of the Queensland Training Ombudsman. 

Greg Moore – Local Government Association of Queensland

Greg has more than 30 years’ experience working within the building and construction industry starting his career in the civil sector as a labourer than pipe layer.

After working in the mechanical services industry employed by an airconditioning company, Greg moved into the construction of new homes commencing his plumbing apprenticeship in 1992.

A short time after attaining his contractor’s licence, Greg started a Plumbing, Drainage and Gasfitting business that quickly grew into a company employing 16 full-time staff and several part-time contractors.

After running a successful business for 16 years, Greg moved into local government taking on a role as a Plumbing Inspector.

Four and half years later, Greg was successful in his application to become an Investigator with the Queensland Building Construction Commission (QBCC). Then, gaining further experience as a Manager of the Service Trades Unit supporting the functions of the Service Trades Council, and the Manager of the Plumbing and Pools Investigations Unit finishing his time with QBCC as a Principal Investigator with Plumbing Investigation Unit. 

Greg now manages a team of Plumbing Inspectors working for Moreton Bay Regional Council as a Senior Plumbing Inspector.

Anne Neuendorf – Department of Housing and Public Works

Anne has over 30 years’ experience working in regulatory and policy and legislation roles.

Anne currently leads a policy and legislation team within the Department of Housing and Public Works. In this role she supports the Queensland representative on the Australian Building Codes Committee.

In 2013 Anne was appointed as the registrar of the former Plumbing Industry Council and remained in the position until it was disbanded in late 2014. Recently she has led the policy development for the new mechanical services licensing framework.

Anne holds graduate and post-graduate qualifications in science, legal studies and policy analysis.

Gary O'Halloran – Plumbing and Pipe Trades Employees Union Queensland

Gary has 32 years' experience working in the services trades and construction industry after commencing his plumbing apprenticeship in 1984.

Since 2015 he has been the State Secretary of the Plumbers Union Queensland where his leadership has led a significant industry progress over a short period of time, especially in the area of training.

Gary is a Director of a number of state based and national organisations, two of which he serves as Chairman.

Adrian Shackleton – The Air Conditioning & Mechanical Contractors Association Queensland

Adrian Shackleton is the Executive Director of the Air Conditioning & Mechanical Contractors’ Association of Queensland and NSW (AMCA).

AMCA is a peak employer association representing and promoting the air conditioning and mechanical services industry along with the wellbeing of its members. Not only in QLD, but across Australia, AMCA acts as the industry’s voice in dealing with governments at all levels, other construction and service groups and the unions.

Adrian completed his plumbing apprenticeship in 1987, served in the Australian Army from 1993 to 2005, then over a 10 year period worked in various high-level management and project management roles in the construction, mining, oil and gas, and health care industries.

From 2015 to January 2020 Adrian was the General Manager of the Service Trades College Australia and he has been the Company Secretary on several prominent Industry Boards.  Adrian has numerous qualifications including a Master of Engineering Science in Project Management and he is a Graduate member of the Australian Institute of Company Directors.

Adrian was appointed as a Director of Service Trades Queensland in June 2020.  

Sharon Simmers – Office of Fair Trading

Sharon is the Director of Regional Operations and Engagement at the Queensland Office of Fair Trading. 

She has worked in senior dispute resolution, regulation and communication roles for more than a decade and has over 25 years experience in fair trading and consumer protection. She is responsible for the Office of Fair Trading’s compliance, enforcement and conciliation services outside Brisbane as well as communication, media and community engagement across the state. 

Sharon represents Queensland as a member of Consumer Affairs Australia and New Zealand’s Education and Information Advisory Committee and as member of the National Indigenous Consumer Strategy Reference Group.

Kate Raymond – Assistant Commissioner (Service Trades & Regulatory), QBCC

Kate has 20 years’ experience working within the construction industry, both as a construction lawyer in the private and public sectors and as the Executive Director, Contract Services in the Department of Housing and Public Works.

Kate had a lead role in establishing the contracts and procurement of many significant projects in Queensland including the Nation Building program of works, Gold Coast University Hospital, Kurilpa Bridge and other projects such as stadiums, correctional precincts and hospital redevelopments.  Kate’s role also included advising on matters relating to contract administration, disputes and insolvencies.

She has also worked in the policy and legislation area of the Department of Housing and Public Works including the policy development and legislative amendments to the Building Industry Fairness (Security of Payment) Act 2017, introduced with the Plumbing and Drainage Bill 2018.

Kate holds a Bachelor of Laws from the University of Queensland with first-class honours and a university medal and an Arts Degree with a Government major.

Geoff Woodall – Institute of Plumbing Inspectors Queensland

Geoff has close to 30 years’ experience within the plumbing and drainage industry and has spent the last 12 years working within local government. Geoff is the Plumbing and Drainage Coordinator at the City of Gold Coast having been previously employed at Logan City Council as a Coordinator and Townsville City Council as a Senior Plumbing Inspector.

Additionally, Geoff is a member of the institute of Plumbing Inspectors Queensland having served on the committee for the last 6 years and is the current president. Geoff is excited to serve on the Services Trade Council to negotiate and facilitate appropriate industry and legislati