Contact us

Call

  • 139 333 - we are available 24/7
  • Overseas callers: +61 7 3447 2160.
  • Relay and accessible services - Speak and Listen users phone 1300 555 727 or visit Internet relay users 

Contact us online

  • General enquiries and feedback form - Use this form if you need some general information or advice, or you would like to send us a document relating to an issue we are looking into. Please select the feedback option if you would like to comment about the standard of service provided to you by our staff. We would also love to hear about your suggestions on ways in which we can improve our service delivery to you. For more information, see our feedback page.
  • Defective work form - Use this form if you think that work completed by your builder is defective.
  • Notification of offence form - Use this form to tell us when you think a contractor is breaking the law, including unlicensed contracting or inappropriate behaviour.
  • Monies owed form - Use this form to tell us when a QBCC licensed contractor owes you money.     
  • Internal review form - If you feel a decision we've made is incorrect, you can have it independently reviewed through our Internal Review Unit. 

myQBCC portal

We're introducing a brand new way for you to contact us called myQBCC. This great new platform allows you to create your own personal profile so that you can track progress of your queries or feedback. Currently, you can only send in feedback or make a general enquiry - we'll be rolling out more services in the future so get connected now!

Follow this link and have a look around myQBCC.

Mail

Please send all mail to:

GPO Box 5099
Brisbane QLD 4001

Visit QBCC

Our service centres are open Monday to Friday from 8am until 5pm.

Brisbane - head office

299 Montague Road
West End Qld 4101
Fax: (07) 3225 2999

Regional service centres

Cairns

181 Aumuller Street
Westcourt Qld 4870
Fax: (07) 4048 1124

 

Mackay

Tenancy 2
42 East Gordon Street
Mackay Qld 4740
Fax: (07) 4953 4151

Rockhampton

194 Alma Street
Rockhampton Qld 4700
Fax: (07) 4927 1551

Townsville

Unit 2
22 Hervey Range Road
Thuringowa Central Qld 4817
Fax: (07) 4755 4918

Gold Coast

Robina Super Centre
Suite 26
86 Robina Town Centre Drive
Robina Qld 4226
Fax: (07) 5575 7666 ​

Maryborough

Suite 1
208 Lennox Street
Maryborough Qld 4650
Fax: (07) 4122 3814​

Sunshine Coast

6 Pikki Street
Maroochydore Qld 4558
Fax: (07) 5459 9655

Toowoomba

Clestrain Mall
131A Herries Street
Toowoomba Qld 4350
Fax: (07) 4638 1917