Publication scheme complaints

In our Publication Scheme, we let you know what information is available at QBCC, and how you can access it.

We value your comments, and any feedback you provide is used to make improvements. If information identified in our Publication scheme is not available, you have the right to complain.

Make a complaint

Submit an online form or you can lodge a complaint:

The Manager
Right to Information and Information Privacy
QBCC
GPO Box 5099
Brisbane Qld 4001

How do we process your complaint?

We use your personal information, including your email address, to investigate and address your complaint. We may refer this information to relevant departmental business units or regions for action and response.

Our IT department may monitor your email messages for system trouble-shooting, maintenance and appropriate usage.

Please see Ministerial Guidelines – Operation of Publication Schemes and Disclosure Logs (DOC) issued under sections 21(3) and 78, 78A and 78B of the Right to Information Act 2009 (PDF), for more information.