Finalising the work | Queensland Building and Construction Commission

You’ve nearly reached the finish line, but there are a few important steps you need to complete before your engagement with the contractor is officially completed.

It is essential that you are familiar with your obligations during this final phase to ensure the handover process is as seamless as possible, particularly before you part ways with your contractor.

Practical completion inspection

Practical completion means your home is mostly finished and ready for use. You’ll do a final inspection with your builder to list any minor defects, which they must fix within a reasonable timeframe.

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Handover and final documentation

Handover is when your builder officially hands over the completed, livable home. You’ll receive keys (if applicable), certification documents, and warranties. Ensure all inspections are certified and documents provided before final payment.

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Help with building complaints and disputes

We’re here to help if your building project doesn’t go to plan. Learn what steps to take and how the QBCC can support you.

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Where are you on your building or renovation journey?

STEP 1
Getting started

STEP 2
Finding a contractor and getting quotes

STEP 3
Preparing and signing a contract

STEP 4
Doing the work

STEP 5
Finalising the work

Last reviewed: 27 Jun 2025 Last published: 15 May 2026