Contact us

Customer service centres  

We offer over-the-counter service at our customer service centre in Brisbane and in eight locations across regional Queensland.  

Phone - 139 333

You can call us: 8.30 am-5.00 pm, Monday to Friday

Other options

• International - call us on +61 7 3842 8700
• Translation services - please speak to one of our customer service officers on 139 333 for further help.

National Relay Service (NRS)

If you are d/Deaf, hard of hearing, or have a speech/communication difficulty:

1. Contact us through your preferred NRS call channel detailed on NRS call numbers and links
2. Provide the NRS with our phone number - 139 333

For more information visit: About the National Relay Service

Postal address

You can lodge forms and send mail to:

GPO Box 5099
Brisbane QLD 4001
Australia

Feedback and enquiries form

You can lodge forms, make enquiries or provide feedback using the:

• feedback and enquiries form on QBCC Portal.