Managing disputes | Queensland Building and Construction Commission

Learn more about the common causes of building work disputes, tips to help prevent disagreements from escalating, and the dispute process, including the responsibilities of both parties.

What is a dispute?

This is the first video of a six part series, designed to help you understand more about the common causes of building work disputes, tips to avoid them, as well as the dispute process itself.

What causes a dispute?

Learn the common causes of a dispute, and how to avoid them.

What can QBCC do?

Learn how we can help you when a build is in progress and there is a dispute.

Complaint after the work is completed

Learn about the process if QBCC receives a complaint about defective building work after the work is completed.

Assessment and facilitation

Learn about Assessment and facilitation, site access and the QBCC inspection process.

Ignoring a complaint

Compliance and enforcement strategies are important tools to support the integrity of Queensland's building and construction industry. Learn what happens if you ignore a complaint.