News & Updates

Customer service centre closures

Due to the effects of Tropical Cyclone Debbie, the QBCC has closed its customer service centres in Brisbane and Maryborough, and on the Gold Coast and Sunshine Coast. Because of this, calls will be unable to be answered until 5pm today. If your call is urgent please email us at or alternatively you can go to the "contact us" page on our website and log a general enquiry which will be responded to within 1-2 business days.

QBCC’s Mackay and Townsville service centres are open.

Updates on QBCC operations will be provided as soon as information comes to hand.

Licensees are encouraged to sign up to the online register of contractors established to help with building repairs in areas affected by Cyclone Debbie. Home and property owners can use the register when they are ready to undertake repairs or rebuilding.

QBCC building inspectors and technical staff are on standby to provide assistance in areas affected by TC Debbie.

We apologise for the inconvenience this may cause and thank you for your understanding.

Posted 30.Mar.2017


We've introduced a new online portal called myQBCC. View the video above for more details.