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If you have concerns over the quality of the building work you can assess it against our standards and tolerances guide, and lodge a complaint with us if you believe it is defective. Update If defective work is identified, any licensee responsible …

If you believe that there is a design fault in your plans, lodge a complaint with us as soon you notice it. This can be:  before or during construction  after your contract has ended.  Who we can help  We may be able to help you with building design …

If your licenced contractor will not or cannot finish the work you contracted them to do, or if they do not fix defects, you may be eligible for a claim under the Queensland Home Warranty Scheme. You may be able to make a claim if you own a home …

If we are unable to help you resolve your building dispute, you can apply to have your matter heard at QCAT. The QBCC can only work within the boundaries of our legislated powers to assist people with disputes over building work. Even if we cannot …

Defective work is faulty or unsatisfactory building work and may arise during or after the completion of a building project. Defective building work is building work that is faulty or unsatisfactory. It includes, for example, work that: does not …

If a contractor doesn't want to fix work that you believe is defective we may be able to help you to resolve the dispute.  On this page We have strict eligibility criteria that must be met for us to be able to assist you with defective work …

As a property owner or a principal contractor, you can lodge a defective work complaint. On this page Lodge complaint as a property owner When you are unable to resolve a disagreement with your contractor about defective work, you can lodge a …

The Queensland Building and Construction Commission supports and encourages the distribution of its material. Unless otherwise noted, all copyright material available on or through this website is licensed under a  Creative Commons Attribution 4.0 …

Getting a licence involves more than just providing information about your experience and qualifications. To hold a licence, you must be a ‘fit and proper’ person. For companies, this includes directors, secretaries and other influential people .  …

The materials available on or through this website are distributed by the Queensland Building and Construction Commission as an information source only. To the maximum extent permitted by law, the Queensland Building and Construction Commission …