For the building and construction sector—where long hours, tough working conditions and job pressures are part of daily life—access to mental health support is critical.
One service breaking down barriers to support is TIACS – This Is A Conversation Starter.
Who are TIACS?
TIACS is a not-for-profit counselling service that provides free, confidential support by text and phone for tradies, truckies, rural, and blue-collar workers, as well as their families. TIACS was established to make help-seeking simple, approachable, and stigma-free.
Why their work matters
For many in construction, traditional mental health services can feel hard to access. Costs, waiting lists, and the stigma of “not being tough enough” can all stop workers from reaching out. TIACS removes those barriers by offering an immediate and friendly way to start a conversation with a qualified counsellor—no paperwork, no referral, no judgment.
How TIACS can help
TIACS provides:
- Free counselling with qualified professionals (no time limits, no cost).
- Text and phone support to suit busy schedules and remote worksites.
- Practical tools and strategies to cope with stress, anxiety, depression, or tough personal situations.
- Support for families—because challenges at work often affect home life too.
Workers simply call or text, and they’ll be connected to someone who listens and understands.
Real impact
Since its launch, TIACS has supported thousands of blue-collar workers across Australia, with many saying it was the first time they felt comfortable reaching out. By meeting people where they are—on their phones, during a break, or after a long shift—TIACS has helped reduce stigma and start lifesaving conversations.
Getting involved
Share TIACS details with your teams and on worksites.
Encourage staff and families to save the number in their phones.
Use Mental Health Week as a reminder to check in with yourself and your mates.
During Mental Health Week—and every week
Mental health is not a one-week focus. TIACS is available year-round, making it easier for workers and their families to get support whenever it’s needed.
