What to do if you have a contract with Oracle Building Corporation Pty Ltd
Homeowners who contracted with Oracle, may be able to make a claim under the Queensland Home Warranty Scheme (QHWS).
On 24 August 2022, Oracle Building Corporation Pty Ltd (Oracle), QBCC licence number 1174800, entered into liquidation.
On 26 August 2022, the QBCC cancelled Oracle’s licence and they are now prohibited from carrying out any building work, including completing work already in progress.
Robson Cotter Insolvency Group has been appointed liquidator of Oracle. The QBCC understands that the liquidator may have contacted parties who have executed contracts with Oracle.
We have provided general information below, which may help you understand how their liquidation affects any building contracts you may have with them.
For information specific to your situation, we encourage you to contact us by:
- submitting an enquiry on our myQBCC
- calling 139 333
- lodge your non-completion claim by direct email via ResolutionServicesOracle@qbcc.qld.gov.au
Home owner information
If you are a home owner and have contracted with Oracle, you may be able to make a claim under the Queensland Home Warranty Scheme (QHWS).
Where Oracle paid an insurance premium to the QBCC for your contract you may be entitled to assistance if Oracle has not completed the contracted works or if you have paid a deposit and building work has not started.
The steps below may help you to work out what your options are in this situation.
What you should do now
Read the steps below for taking action on your building project.
Be aware that assigning the contract to another contractor may affect your entitlements under the Queensland Home Warranty Scheme.
Steps to take
- Construction complete? You do not need to do anything. You can disregard this notice unless there are defects.
- No work commenced? You may be covered for a refund of your deposit. You must lodge a claim on or before 28 November 2022.
- Work commenced? You may be covered for the additional costs to complete the work. This means the difference between the original contracted price and the new contracted price to complete the work. You must lodge a claim on or before 28 November 2022.
- You may wish to seek legal advice if Oracle is thinking of assigning your contract to another contractor for completion. Assigning the contract to another contractor may affect your entitlements under the Queensland Home Warranty Scheme.
Your level of assistance will be determined by whether work has commenced.
As Oracle’s QBCC licence is cancelled and they are in liquidation, all contracts currently on foot will be considered ‘at an end’ from 26 August 2022 under the QHWS Terms of Cover. You do not have to terminate the contract with Oracle to make a non-completion or refund of deposit claim.
If building work is finished and there are defects, you need to know the time limits for making defective work claims.
Learn about the process for making a claim against home warranty insurance.
If you decide to claim you must first lodge a non-completion of building work complaint.
Avoid unnecessary delays by including all supporting documents with your claim.
- Paying suppliers and subcontractors—do not make any payments to subcontractors or suppliers directly. You should also not pay any progress claims to Oracle before they are due under your contract. You may end up paying for work that might not get done.
- Is your site safe and secure? The QBCC recommends you secure the building site from all unauthorised parties. Health and safety is your responsibility. The QBCC does not provide a ‘make safe’ service, so If you have any immediate safety concerns, we recommend you take steps to mitigate any risk to occupants and visitors (e.g. restrict access to any unsafe areas).
As Oracle has entered into liquidation, the QBCC is unable to help you reclaim debts under the monies owed complaint process.
We recommend that you contact the Liquidator, Robson Cotter Insolvency Group, to discuss your debt or lodge a proof of debt.
Robson Cotter Insolvency Group
Unit 1, 78 Logan Road
Woolloongabba Qld 4102
Ph: (07) 3270 8500
You may also wish to consider if it’s appropriate to obtain independent legal advice about your debt.