Through the lens: Proactive audits delivering stronger building outcomes for Queensland

The QBCC’s Technical Standards Unit (TSU) recorded positive results from recent proactive audits conducted in Townsville and the Gold Coast – with early inspections helping builders address issues before they become costly or concealed. 

Image
Worker wearing a QBCC high-visibility vest on a construction site

Across both regions, QBCC officers focused on active construction sites at early stages, where structural aspects, fire separation and passive fire systems are inspected and rectified prior to projects progressing to the next stage.  

These audits strengthen our intelligence on common defects and identify whether they are region‑specific or Statewide issues. They also focus on early intervention, conversations and practical guidance, enabling us to work with industry on targeted improvements and increased understanding of building standards.

At the QBCC, we strongly believe prevention is better than cure, and proactive audits such as these demonstrate how we’re prioritising active education and engagement efforts to ensure standards are upheld in the building and construction industry.

With the accountability for all licensees guideline in effect as of 30 March 2026, these audits serve as a great opportunity for both the QBCC and licensees to work together to uphold standards and understand responsibilities. For more information on the accountability for licensees guideline, please see the QBCC website.

Why early inspections matter

Many of the issues identified across both regions occur at stages of construction that are later concealed by subsequent work. Early inspections allow builders to correct work before walls, ceilings or structural elements are closed in, and make licensees responsible for onsite work which can reduce potential rework costs, as well as create safer buildings.

QBCC CEO and Commissioner, Angelo Lambrinos, said the results reinforce the importance and value of early engagement.

“When builders are supervising and check key details progressively and before work is physically covered over, then they gain confidence and reassurance that the works meet standards. Simple photo records taken at the right time also make compliance easier to demonstrate and verify.  It is good quality assurance practices.”

Practices that supported better outcomes

TSU officers consistently observed stronger results where builders:

  • are involved at critical stages in verifying passive fire systems, structural assemblies, cladding and the like are compliant prior to concealing.  
  • were well-versed in the installation of the system being used and followed manufacturers specifications/installation manuals.
  • kept good site records of photos or detailed correspondence relating to design amendments or building performance issues.
  • demonstrated open communication and raised on-site concerns early with the relevant stakeholders such as home owners, certifiers and designers.  
  • had clear witness points and hold points to verify critical elements before continuing with subsequent stages

These practices align with expectations outlined in the QBCC Standards and Tolerances Guide and is a minimum of what the QBCC requires of all licensees.

The following shows some of our findings across the two regions through photos.  

Townsville findings

During a five‑day audit program in Townsville, TSU officers completed 36 site audits across Class 1a and 1b dwellings. Officers identified eight defects, with no evidence of systemic issues across the region.

Engagement with builders and contractors was a welcoming and positive experience that was valuable to both parties. It provided the opportunity for the QBCC to educate local builders and contractors in their own environment, and both parties were able to ask questions and listen to problematic issues relevant in their region. 

Various issues identified during audits included:  

Image
External plasterboard ceiling installation
External plasterboard ceiling not fixed in accordance with manufacturer specifications for cyclonic regions. Identified and corrected before lining was completed.
Image
Truss connector fixing
Coil gun nails used on truss connector, which is not installed as per manufacturers tested system.

 

Image
Fire separating wall assembly
Fire rated mineral fibre is missing and is not packed along fire rated wall/eaves in accordance with NCC.

Seven Improvement Notices were issued to five builders, with TSU officers reporting constructive responses and timely rectification.
Compared with audits undertaken in Townsville in 2024, inspectors observed a clear improvement in compliance, reflecting the impact of earlier audits, education and follow‑up engagement with local builders, contractors and suppliers.

Gold Coast findings

In the same period, the TSU undertook a targeted proactive audit program on the Gold Coast, focusing on Class 2 buildings under construction. under construction.

TSU officers identified repetitive issues with lightweight fire‑rated wall systems, services attached to sprinkler pipework, suspended ceiling supports and incomplete fire separation within fire isolated stairwells  and shaft areas.

Image
Lightweight fire‑rated wall system
Lightweight fire‑rated wall with incorrect stud spacing and fixing patterns, requiring removal and reinstallation.
Image
Fire services installation
Services attached to sprinkler pipework, identified during early inspection before commissioning.

On one particular site, the extent of non‑compliance required removal of multiple levels of fire wall systems occurred to ensure fire‑rating and system performance could be achieved.

Several improvement notices were issued and a targeted investigation commenced against the builder to ensure these issues were isolated and not a systemic issue.


Last reviewed: 2 Apr 2026 Last published: 2 Apr 2026
Back to top

Roof cladding defects: Helping licensees deliver quality and prevent common issues

Our QBCC Industry Snapshot identifies sheet metal roof cladding, flashings and capping as one of Queensland’s most frequently reported building defects.  

Image
banner-roof-cladding-defects

For licensees, this presents a clear opportunity to demonstrate professionalism by staying informed about common issues and proactively preventing them.  

By applying best practice installation, maintaining quality control, and addressing known risk areas before they lead to defects, licensees can boost customer confidence and help lift industry standards, because prevention is always better than cure.  

How sheet metal roof cladding defects develop

Many roof cladding issues stem from preventable gaps in process or quality control, including:

  • poor fitment or missing flashings/cappings, etc.
  • failure to obtain building approvals and have stage inspections undertaken by a building surveyor
  • misaligned sheet laps or insufficient fixing or sealing of sheets
  • inadequate sealing around penetrations
  • roof sheet ends not weathered and capillary breaks installed
  • installation of roof sheet not in accordance with manufacturer specifications
  • insufficient documentation to demonstrate or validate compliant building work
  • limited supervision or inconsistent subcontractor installation practices.

These issues not only lead to consumer complaints but can undermine the reputation of skilled trades doing the right thing.

Preventing roof cladding defects: Key areas of focus

Licensed professionals play a key role in delivering high-quality roofing outcomes. Focusing on the fundamentals helps prevent defects and supports safer, long-lasting roofs.

Many roof cladding defects can be avoided by correctly:

  • identifying sheet profiles that suit the required roof pitch
  • aligning and securing roof sheets so the building remains weatherproof
  • installing, scribing and sealing flashings and cappings to industry standards
  • managing corrosion risks by selecting compatible materials
  • following designed wind classifications and environmental requirements, including coastal and salt considerations
  • obtaining the relevant building approvals and complying with Australian Standards, the National Construction Code and manufacturer specifications.

QBCC inspections show the most common drivers of roof cladding defects relate to:

  • flashing and capping installation, including incorrect scribing
  • weathering and capillary breaks to roof sheet pans
  • fixing and alignment issues, including fastener type, spacing and sheet lap alignment
  • sealing of penetrations, which requires precision and should never be rushed
  • material selection and adherence to manufacturer guidelines, particularly in coastal or cyclonic regions.

Expertise and regular upskilling significantly reduce the likelihood of defects and costly rectification work. A strong focus on these areas supports better outcomes and strengthens trust in your work.

Good recordkeeping: A small habit with a big impact

Strong records support fair, transparent outcomes for everyone. Licensees should keep:

  • contract documentation and roof specifications  
  • building and Development Approvals  
  • pre-installation and progress-stage photos
  • evidence of completion of roof, flashing/capping installation prior to leaving site  
  • manufacturer material and product specifications
  • records of weather conditions during installation (for requests for extension of time to a contract)
  • manufacturer installation instructions
  • all documented communication with subcontractors and owners.

Good documentation can often resolve a concern or dispute before it escalates to court and ensures your work can be clearly verified if assessed by the QBCC.

Keeping home owners informed early

We encourage open, timely communication between licensees and home owners. A simple check-in at key stages:

  • builds trust
  • prevents misunderstandings and provides clarity  
  • helps identify concerns early
  • supports smoother project delivery.

A prevention-first approach reduces the likelihood of formal disputes. You can also direct owners to our Home Owner Hub, where they’ll find clear guidance on the processes they need to follow.

A stronger industry through prevention

Prevention is better than cure. With this in mind, visit the QBCC’s website for a range of practical and helpful resources including the Industry Snapshot, Standards and Tolerances Guide,  Home Owner Hub and licensee pages.


Last reviewed: 24 Mar 2026 Last published: 24 Mar 2026
Back to top

Painting defects: A leading cause of complaints

Internal paint application defects remain the most commonly reported defect in Queensland homes, with the QBCC Industry Snapshot identifying 1,875 defect items across 315 complaint cases (March 2025).  

Image
banner-painting-defects

How licensees can prevent issues before they arise

As a licensee, this presents you with an opportunity to stand out and demonstrate professionalism through strong awareness of industry best practice, ongoing upskilling, and consistent communication with owners to help prevent issues before they arise – because prevention is better than cure.

By doing this you build trust with clients, confidence in those performing the work and contributing to a thriving building and construction industry.

Why skilled, qualified painters deliver better results

While many people have taken to a DIY paint job, we know quality work requires strong technical foundations and years of experience. A QBCC painting and decorating licence ensures you can demonstrate the practical skills required for competent surface preparation, application and finishing work. To obtain this licence, an applicant must complete recognised painting and decorating qualifications and show they have the necessary hands-on experience to meet the QBCC’s technical standards.  

These competencies directly reduce the likelihood of defects such as poor adhesion, blistering, uneven coats and premature paint failure. When licensees stay current with industry expectations, they safeguard consumer confidence while strengthening pride in the profession.  

Keeping good records: A simple step that reduces disputes

Clear and accurate record keeping is one of the most effective ways to prevent and resolve issues before they escalate.

Licensees should keep photos, contracts, communication and payment records to support fair and evidence-based documentation if issues arise in future.

Good records help demonstrate:

  • surfaces were prepared correctly
  • appropriate primers, sealers and coatings were used
  • weather conditions were suitable
  • product instructions were followed.

Thorough documentation can help demonstrate compliant work, as well as transparent, consistent and reasonable decision-making if a complaint arises. It also simplifies interactions with the QBCC, making it easier and faster to resolve matters fairly.  

Check in with home owners: A small effort that builds big confidence

At the QBCC, we encourage open and timely communication between licensees and home owners. The Home Owner Hub highlights how early conversations help prevent issues, resolve concerns and support positive outcomes throughout any building or renovation project.  

These simple interactions reduce misunderstandings or confusion and contribute to smoother project delivery.

Preventing painting defects through good practice

Many painting defects can be avoided with sound, consistent work practices. Key risk areas that the QBCC has identified though its inspections include:

  • Surface preparation – Training requirements ensure that before you enter the workforce you understand proper cleaning, sanding, filling and priming before paint application.  
  • Correct application – Uneven coverage, poor cutting in and inconsistent sheen often arise from rushed work or insufficient coats. Keeping records and following manufacturer instructions reduce these risks.
  • Moisture awareness – Bubbling or blistering typically indicates damp substrates or inadequate drying time. Identifying moisture early prevents defects that may otherwise lead to complaints.

By focusing on these fundamentals, we strengthen the professionalism and pride that licensed painters bring to every job, demonstrating the value of choosing a qualified expert over DIY alternatives.

A stronger industry through prevention

With tools like the Industry Snapshot, the Standards and Tolerances Guide, and other useful licensee resources, we provide practical guidance that strengthens decision‑making and helps licensees deliver quality work.  

We back this through our commitment to be responsive and offering choice in the ways you contact us– such as phone, in-person services and via the myQBCC customer portal.

Our approach is built on the principle that prevention is better than cure – we are here to guide, and support if things go wrong, but more importantly, we are here to help you get things right from the start. We will however, be unapologetic when individuals deliberately or repeatedly fail to comply, because that behaviour undermines the reputation and professionalism of your specialist trade.

We also encourage you to continue to stay across industry best practice and stay engaged with home owners through the project.

Together, these efforts strengthen industry integrity, protect consumers, and promote confidence in your profession - ensuring high-quality outcomes for everyone. 


Last reviewed: 2 Mar 2026 Last published: 2 Mar 2026
Back to top

Waterproofing done right

As a licensee, your reputation is everything. We know most licensees take great pride in their work and want to get it right the first time because you care about the quality of work you deliver to your customers. 

Image
waterproofing frame tradesperson painting

That’s why waterproofing matters more than many people realise.

According to the QBCC’s latest Industry Snapshot, waterproofing continues to be a re-occuring defect in Queensland. For licensees, that’s a statistic you want to know, but also one you can protect against.

Why waterproofing keeps going wrong

Waterproofing failures can often happen because:

  • The wrong product is used for the environment
  • work is rushed, products are applied incorrectly or outside manufacturer specifications
  • the work is not inspected or tested before leaving the job
  • and quality documentation and photos are not kept to demonstrate that the work done properly in the first place.

These mistakes can seem minor at the time, but the consequences significant. Failed waterproofing can lead to structural damage, health risks such as mould, unhappy customers and lengthy disputes and very expensive rectifications, all of which damage confidence in our industry. Each residential bathroom claim finalised under the Queensland Home Warranty Scheme during the 2024–25 financial year averaged almost $25,000 in rectification costs which then have to be recovered from the licensee.

What the right thing looks like

Doing the right thing starts with understanding your obligations and building waterproofing into your process.

As a licensee, that means:

  • making sure waterproofing work complies with the NCC and Australian Standards
  • following manufacturer instructions exactly
  • ensuring the area is correctly prepared before application
  • allowing adequate curing times
  • inspecting the work before it’s covered up
  • keeping clear records, photos and test certificates that demonstrate that you completed the work to the required standards and left it in good condition

These protect the home owner and your reputation.

Learning before it becomes a problem

One thing many licensees may not realise is that the QBCC’s first response is not enforcement.

Here at the QBCC, we are focused on education and prevention, helping licensees understand what’s expected and how to comply, while remaining firm on repeat non-compliance to protect the reputation of those doing the right thing.

From a licensee perspective, that's important.

Nobody wants to be pulled into a complaints process — but it’s reassuring to know that where issues are identified early, there is a strong emphasis on guidance, improvement and learning, rather than immediate penalties or repercussions if you ask for help and are prepared to do the right thing.

What we recommend to licensees

If you’re working in wet areas, waterproofing deserves your full attention.

Our advice to licensees is simple:

  • keep your knowledge up to date
  • check the details every time
  • use QBCC guidance and resources
  • ask questions before work starts, not after problems appear.

Getting waterproofing right goes beyond compliance - it speaks to your professionalism, pride in your work, protecting your business and avoiding expensive repairs.

Part of a wider industry focus

Waterproofing is the first in a QBCC series highlighting the Top 10 most-reported building defects from the Industry Snapshot with practical guidance, clear expectations and information to help builders and trades do the right thing from the start.

Because when we get it right, everyone benefits — home owners, industry participants and the reputation of the Queensland building and construction industry. 


Last reviewed: 24 Feb 2026 Last published: 24 Feb 2026
Back to top

Hervey Bay Service Trades Council Industry Forum

Image
image of pipe

If you work in plumbing, drainage, fire protection, air-conditioning or mechanical services, this is your chance to stay ahead of the curve. 

Event details
Date
15 Oct 2026
Time
04:00pm - 07:00pm
Cost
Free

Bookmark this date to join the Service Trades Council Forum in Hervey Bay for a free, face-to-face session with the people shaping your industry.

With ongoing changes to licensing, compliance, and industry standards, it’s more important than ever for tradies to stay informed—and to have a voice in the conversations that matter.

More information and location will be provided closer to the date.


Last reviewed: 17 Feb 2026 Last published: 17 Feb 2026
Back to top

Is an Australian Business Name the same as a QBCC licence number?

If you’re planning a build or renovation, you may notice an Australian Business Name (ABN) or trading name being used by the contractor for quoting, invoicing or on social media. However, an ABN is not the same as a QBCC licence number.

Image
banner-abn-qbcc-licence-article

Difference between an ABN and a QBCC licence number

An ABN or trading name simply shows that a business is registered for tax and trading purposes — it does not confirm the person is licensed to perform building work. An ABN is issued and managed by the Australian Taxation Office and is separate to a QBCC licence which is issued and managed by the Queensland Building and Construction Commission.

When entering into a contract for work valued at more than $3,300, you should always check if the contractor has the relevant QBCC licence by verifying their licence number.  

Recent enforcement activity, prosecutions and public warnings in Queensland show unlicensed operators continue to cause financial harm to home owners by pretending to hold a licence or offering to perform work that ordinarily requires a licence.

By using a QBCC licensee, you’re ensuring: your building or renovation work complies with legal standards, is covered by the Queensland Home Warranty Scheme for insurance against defects or non-completion, and ensures the contractor has the verified skills, experience, and financial capacity to complete a job. It offers peace of mind, reducing the risk of legal disputes or costly repairs.

You can verify they are licensed in three ways:  

  • Sight their physical licence card.
  • Sight their digital licence on their mobile phone via the Queensland Government’s digital licence app.
  • Check their licence number on the QBCC’s free licensee register.

Alternatively, if something doesn’t feel right, you can call the business directly to confirm the person you spoke with is a representative of their company or call us for support.  

Hiring an appropriately licensed contractor provides peace of mind, as they have the right skills and qualifications to perform the work. Going with a licensed contractor may also provide protection – in the form of our nation-leading Home Warranty Scheme – in the event anything goes wrong.  

At-a-glance comparison and what to check 

Identifier

What it proves

What you should check

ABN or Trading nameThat the business is registered for tax purposes 

Having an ABN is not enough.

Check that the individual or company also holds the relevant QBCC licence. Ask for their QBCC licence number or ask the licensee to show you their physical or digital licence card.  Their QBCC licence number should also be displayed on any of their marketing material and at all their active construction sites.  Make sure it is the same as the number on their physical or digital QBCC licence card 

QBCC licence number / licence card That the individual or company is authorised to carry out specified building work That the photo on the licence matches the person and verify their licence on the QBCC’s licensee register and confirm the licence they hold is appropriate for performing the work outlined in the contract. 

Red flags and practical checks

  1. Licence number is missing or inconsistent — ask for it and verify it.
  2. Refusal to provide a licence card or contact details should be treated as a warning sign.
  3. Different business name on paperwork vs who you spoke to — call the business to confirm identity.

The QBCC responds to complaints about unlicensed contractors and contractors who have fraudulently represented themselves as licensed.  If you suspect that you are dealing with a dodgy contractor, report them to us.

Risks and final tips

There are significant risks associated with hiring unlicensed contractors, including: paying excessive deposit amounts; incomplete, defective and/or non-compliant work leading to costly completion or rectification; and potentially not being covered by the home warranty scheme.

That’s why it’s so important to verify the person you’re dealing with is who they say they are, keep written records, and understand your role and responsibilities by visiting the QBCC’s Home Owner Hub, which can help guide you through your building or renovation journey by providing valuable tips and information. 


Last reviewed: 10 Feb 2026 Last published: 10 Feb 2026
Back to top

Why construction costs rise and how to prepare

Across Queensland, many home owners are feeling the pressure of rising building and renovation costs.

Image
framework building industry

Whether you are planning a new home, extending your existing one, or finally tackling that long-awaited kitchen upgrade, the price tag today may look very different from what you expected even a few years ago.

At the QBCC, we know that the vast majority of licensed contractors aren't increasing their prices for the sake of it – they're navigating the same economic pressures that are affecting industries right across the world.

We want to help home owners understand why costs are rising, how they can protect themselves from unexpected construction costs, and how to work constructively with licensed contractors to achieve the best possible outcomes.

National data reflects these pressures. The latest ABS Producer Price Index  reports that demand rose over the past year, with construction industry prices increasing due to labour shortages, wage growth and higher input costs. This demonstrates that rising building prices are part of broader economic conditions rather than contractor‑driven increases.

Understanding the reasons behind rising building costs

Material costs have increased globally

Timber, steel, concrete and other essential building materials have all risen sharply in price over the past few years. Global supply chain disruptions, international demand spikes, and freight challenges have all contributed. Even as supply chains stabilise, many materials remain significantly more expensive than pre-2020 levels.

Contractors do not control these prices. They purchase materials at market rates, and those costs flow directly into project pricing.

Labour shortages are ongoing

Australia continues to face a shortage of skilled tradespeople. Demand for construction has surged following natural disasters, government stimulus programs and population growth, but the workforce has not expanded at the same pace.

When labour is scarce, wages rise. Contractors must pay competitive rates to secure qualified trades, and this is reflected in project costs. This is not about overcharging. It is about meeting the realities of the labour market.

Key recommendations in the Queensland Productivity Commission's Final Report into the building and construction industry aim to enhance labour mobility to address skills shortages in the construction sector through mutual recognition across states.

Insurance, fuel and operational costs have risen

Like every business, contractors face increased costs for insurance, fuel, equipment, and administration. These operational expenses form part of the overall cost of delivering a project safely and professionally.

How home owners can protect themselves from unexpected or increased costs

While rising prices may be unavoidable, home owners can take practical steps to stay in control of their budget and reduce the risk of surprise costs.

1. Start with a detailed contract

  • A clear, comprehensive contract is your best protection. It should outline the scope of work, materials and specifications, timeframes, payment schedules, variation processes and warranties.
  • Many cost blowouts occur because the contract was vague or incomplete. A detailed contract ensures everyone understands what is included and what is not.
  • The QBCC website’s contracts page provides guidance, templates and checklists to help home owners understand what the most appropriate contract is for their project and what information it should contain.
  • We recommend having your contract checked by a legal professional before signing.  

2. Communicate early and often

Good communication is one of the most effective ways to avoid disputes and misunderstandings. Discuss expectations upfront, ask questions, and maintain regular check-ins throughout the project.

Contractors appreciate proactive communication because it helps them plan, manage risks, and deliver a smoother experience.

3. Understand variations before they happen

Variations are one of the most common sources of cost increases. They occur when the home owner changes the scope of work or when unforeseen issues arise, such as structural problems discovered during demolition.

A strong contract will outline how variations are priced and approved. Never agree to a variation verbally. Always request it in writing – the scope and cost.

It is important to recognise that licensed contractors are (in most cases) not inflating prices without cause. They are operating in a challenging environment where materials, labour and operational costs have risen significantly. Many contractors have absorbed cost increases for as long as possible before adjusting their pricing.

Rising construction costs are a reality, but they do not have to derail your plans. With the right knowledge, home owners can navigate this environment confidently and constructively.

For practical tools, guides and checklists, home owners can visit the QBCC’s Home Owner Hub; for contract essentials, the contracts page provides clear guidance on what to look for before signing.

The QBCC also recommends hiring licensed contractors only, as licensed contractors are accountable to professional standards and regulatory requirements. They must meet financial, technical, and operational criteria to maintain their licence.


Last reviewed: 9 Feb 2026 Last published: 9 Feb 2026
Back to top

From complaints to completion

Lessons from Queensland’s most reported building defects.

Image
Worker wearing a QBCC high-visibility vest on a construction site

Defective building work is more than a technical issue, it’s a systemic challenge that affects builders, home owners, regulators, and the broader industry.  

The Queensland Building and Construction Commission’s (QBCC) 2025 Industry Snapshot reveals the top 10 most common building defects reported across the state. These defects are not only frequent, but they are costly and disruptive. They are also – promisingly – preventable.

The top 10 defects reported in 2024-2025 include: 

TopicDefect itemsCases
Internal paint application1,875315
Steel roof sheet cladding/flashing/capping540201
Joinery/timber door/window installation524230
Ceramic, terracotta and porcelain floor tiling465233
Plasterboard wall linings/internal282121
Concrete driveways and paths224106
Pier and beam footings and slabs22211
Fibre cement wall cladding216116
Shower recess waterproofing16491
Stormwater drainage pipework – 116 items, 69 cases. 11669

These defects range from minor aesthetic flaws to serious structural risks that can be extremely costly to rectify. In most cases, the expense of repairing these issues far exceeds the cost of getting the work right the first time.

For example, under the Queensland Home Warranty Scheme (QHWS) the average claim to fix defective waterproofing during this same period amassed an average of $25,000.

Waterproofing issues and drainage failures can also cause long-term damage to the home, and negative health impacts if not identified and addressed early.  

A shared opportunity to improve 

Improving building quality and reducing defects is a shared responsibility across the entire industry – regulators, licensees, and home owners.

Industry bodies such as Master Builders Queensland, Construction Skills Queensland (CSQ), the Australian Building Codes Board and consumer advocates are calling for greater awareness of standards, proactive education, and regulatory reform – such as through the Building Regulation Renovation.  

These efforts aim to ensure defects and issues highlighted in the Industry Snapshot are effectively minimised.  

For Queensland’s building and construction industry, the need for a proactive and coordinated approach to education and addressing these challenges has never been greater.  

Our role

We are committed to being an active and constructive part of the industry, because we firmly believe prevention is better than cure.

As outlined in our Compliance and Enforcement Strategy, we take an intelligence-led approach – using insights and data to guide activity that lifts industry awareness and promotes compliance.  

We work on the ground and behind the scenes to identify issues early and share timely information on emerging trends, helping ensure standards and codes are understood and applied by those on the tools and those supervising the work. 

Licensees’ role 

  • Engage in and encourage continued professional development through workplace mentoring and succession planning, and industry bodies such as CSQ that offers subsidised training in areas such as waterproofing and structural compliance.
  • Seek out updates relating to regulatory requirements and reforms including changes to the National Construction Code and the Building Regulation Renovation.  
  • Read QBCC’s newsletters, such as Construction Connect, which is emailed to all licensees and follow our Facebook page for industry updates and information about webinars and events.  
  • Call out those breaking the law. While we appreciate that ‘dobbing’ can feel un-Australian, if you see something that doesn’t sit right, let us know. You can report it anonymously if you like.  Your information could help protect home owners and strengthen the industry for everyone. Learn more about reporting concerns on our website.      

Home owners’ role 

  • Take the time to check the work that is being undertaken carefully. If you notice any problems, report them to your contractor promptly and follow up in writing.  
  • When a defect is identified, have a conversation with your contractor to agree on expectations for how and when it will be resolved. Clear agreements help avoid misunderstandings.
  • If you’re unsure about a defect or how to handle it, consider getting an expert opinion from a building inspector or certifier. This can save time and prevent misunderstandings.
  • Visit the QBCC Home Owner Hub for guidance at every stage of your building and renovation project – from planning to completion.  

A way forward 

Prevention of defective work starts with awareness, collaboration, and accountability. Tradespeople, home owners, regulators, and industry bodies all have a role to play in lifting standards and reducing risk.  

  • When every stakeholder understands their role and actively plays their part – through education, clear communication, and compliance – we can move from costly reactive fixes to proactive quality that everyone is proud of.
  • Working together we can strengthen the building and construction industry.   

Last reviewed: 7 Dec 2025 Last published: 7 Dec 2025
Back to top

Queensland’s building workforce is ageing

What the QBCC Industry Snapshot reveals and why it matters.

Image
Two workers in high visibility shirts looking at housing plans

Queensland’s building and construction industry is facing a demographic shift that demands urgent attention.  

The latest QBCC Industry Snapshot reveals that the average age across all licence classes (excluding fire protection) is now almost 49 years. In some categories, such as Builder – Open (54 years) and Joinery (53 years), the figures are even higher.

Meanwhile, the number of individuals under 30 comprise just 6 per cent of our 122,000+ licensees.

This is more than just a statistic- it highlights a growing imbalance between experienced professionals nearing retirement and the limited number of younger workers entering the trade-specific workforce.  

Without strategic intervention, Queensland risks a skills vacuum that could stall progress on critical infrastructure projects and compromise the quality and safety of the built environment, especially in the middle of a housing shortage and as preparations for the 2032 Olympic and Paralympic Games start to ramp up. 

Construction Skills Queensland (CSQ) Horizon 2032 Report

The CSQ Horizon 2032 Report paints a vivid picture of the decade ahead. Queensland’s construction pipeline is forecast to grow from $53 billion in 2024–25 to $77 billion by 2026–27, driven by population growth, the Brisbane 2032 Olympic and Paralympic Games, and the transition to net-zero energy.

However, this boom comes with a workforce challenge. The report projects a peak demand of 156,000 construction workers in 2026–27, with an average shortfall of 18,200 workers annually over the next eight years.  

Key trades such as carpentry, plumbing, electrical and concreting are expected to lead this demand. 

Succession planning 

What this report also reveals is an area of contention – one that raises the question about succession planning no longer being a luxury, but a necessity to support the building and construction industry across Queensland.  

As seasoned tradespeople retire, the risk of losing decades of expertise grows, but by actively looking to the future, succession planning ensures: 

  • continuity of business operations
  • preservation of trade knowledge
  • maintenance of safety and compliance standards
  • timely delivery of infrastructure projects. 

Without a steady pipeline of younger workers, Queensland’s ability to meet its infrastructure commitments could all be compromised if solutions aren’t found.  

What the Industry Snapshot tells us 

The QBCC Industry Snapshot provides a data-informed overview of licensing trends, age demographics and workforce maturity. It’s a valuable tool for identifying succession risks and planning workforce development strategies.  

The snapshot also highlights: 

  • regional disparities in workforce age
  • licence classes with critical ageing trends
  • opportunities for targeted workforce renewal. 

What can be done 

To address the ageing workforce and skills shortage, a multi-pronged strategy is needed: 

1. Reform occupational licensing and improve labour mobility 

The Queensland Productivity Commission (QPC) supports reforms such as Automatic Mutual Recognition, streamlined licensing processes and recognition of prior learning.  

These changes aim to reduce barriers to workforce entry and improve workforce flexibility. 

2. Align vocational education with industry needs 

Recent investments including a $115 million funding package under the National Skills Agreement aim to improve completion rates, expand access to foundation skills, and support training in emerging industries and trades.  

However, studies show a misalignment between vocational education and training (VET) enrolments and actual labour market needs, with over-enrolment in low-demand areas like fitness-related careers and under-enrolment in critical trades needed in the building and construction sector.  

3. Promote trades as professional, purpose-driven careers 

Trades are professional career pathways that people should be proud to embark on and campaigns looking at recruitment, study and retention should highlight this as well as the professionalism and entrepreneurial opportunities that exist in this space.  

This shift in messaging can help attract younger talent and diversify the workforce. 

4. Support mature workers and lifelong learning

Older workers remain a valuable asset. Strategies such as blended roles, flexible shifts, and targeted health and safety support can extend their participation and reduce injury risks. This cohort can also share their knowledge and experience and teach the tricks of the trade to the next generation coming through.

5. Strengthen industry-government collaboration

One of the most effective ways to future-proof Queensland’s building and construction workforce is through stronger collaboration between industry and government.  

This is where programs like Industry Skills and Jobs Advisors (ISJA) and Regional Jobs Committees play a pivotal role.

What does this collaboration look like?

These programs act as a bridge between employers, training providers and government decision-makers, ensuring that workforce planning is grounded in real-world industry needs. They gather evidence-based insights into: 

  • skills gaps and emerging jobs
  • regional workforce challenges
  • training quality and relevance
  • employment trends and future demand. 

By doing so, they help shape VET programs that are aligned with actual labour market needs, not just theoretical projections. 

Why is this needed? 

Without coordinated planning, training investments risk being misdirected and lead to an oversupply of graduates in fields and industries that aren’t facing a skills shortage like the building and construction sector.

Industry-government collaboration helps: 

  • target training investments where they’re most needed (for example, carpentry, plumbing, electrical)
  • reduce duplication and inefficiency in workforce programs
  • support regional communities with tailored skilling solutions
  • ensure reforms are timely and responsive, especially in licensing and labour mobility. 

Examples of impact 

The ISJA program, expanded in 2025 with a $17 million investment, now supports 14 key industry sectors including construction. Advisors provide strategic advice to government on training priorities, licensing reform, and workforce development.  

Regional Jobs Committees operate in 12 locations across Queensland, developing localised strategies to address workforce shortages and connect stakeholders with funding, training, and employment pathways.  

Together, these initiatives help ensure Queensland’s workforce strategy is proactive, helping the construction industry build the talent pipeline it needs for the decade ahead. 

Looking ahead 

The ageing of Queensland’s building workforce is a challenge, but it also presents an opportunity that can future-proof the industry and turn Queensland into the building capital of Australia. By leveraging data from the Industry Snapshot, embracing reform, and investing in strategic workforce development, Queensland can build a resilient, future-ready construction sector.

We encourage all stakeholders, builders, educators, policymakers, and regulators to treat succession planning as a strategic priority. The time to act is now.

Explore the full QBCC Industry Snapshot for more insights. 


Last reviewed: 3 Dec 2025 Last published: 3 Dec 2025
Back to top

MPAQ Plumbing and Gas Breakfast and Trade Show

Image
Picture of a building and the Masters Plumbing of Australia logo

Visit the QBCC at the Plumbing and Gas Breakfast and Trade Show—we’ll be available to help you stay informed on licensing, compliance, and how we’re supporting a safer, stronger industry for all service trades professionals.

Event details
Date
19 Nov 2025
Time
07:00am - 09:00am
Location
TAFE Queensland Acacia Ridge Campus | 247 Bradman St, Acacia Ridge
Cost
Free