Queensland Building and Construction Commission (QBCC) CEO and Commissioner, Angelo Lambrinos, said the digital licence is a major step forward in delivering on the commitment to make it easier to do business with the QBCC.

“The QBCC digital licence is part of a broader program to modernise our services while ensuring the public and industry can continue to trust the strength and transparency of the QBCC licensing system,” Mr Lambrinos said.

“It is something the Queensland Government promised and something the industry expects of a modern and contemporary regulator. This significant evolution in our digital transformation is an important signal that we are listening and responding.

“For industry, this means more convenience; and for home owners, it provides greater assurance that contractors are properly licensed,” Mr Lambrinos said.

Licensees can now carry their licence on their phone, access real-time updates, and manage multiple licences in one place.

The new digital licence is an optional extra for licensees and provides a secure, convenient, real-time alternative to a physical licence card.

“For licensees, this means less waiting and fewer hoops to jump through. It's designed to streamline how they manage their licence, freeing them up to focus on what they do best—running their business, leading their team, and getting the job done.

“We’re also increasing home owner awareness of the importance of using a licensed contractor and highlighting how it’s now easier than ever to verify a licence.”

The QBCC started rolling out a pilot program for digital licences in September 2025, initially offering the option to Site Supervisor licensees and Pool Safety Inspectors. The digital option is now available to more than 105,000 QBCC licensees.

The QBCC digital licence has been developed in partnership with the Queensland Government and Transport and Main Roads as part of the Queensland Government Digital Licence App.

The Queensland Government has also issued a media statement today about QBCC digital licensing:

• Queensland Digital Licence app expands to construction industry - Ministerial Media Statements

For the building and construction sector—where long hours, tough working conditions and job pressures are part of daily life—access to mental health support is critical. 

One service breaking down barriers to support is TIACS – This Is A Conversation Starter. 

Who are TIACS? 

TIACS is a not-for-profit counselling service that provides free, confidential support by text and phone for tradies, truckies, rural, and blue-collar workers, as well as their families. TIACS was established to make help-seeking simple, approachable, and stigma-free. 

Why their work matters 

For many in construction, traditional mental health services can feel hard to access. Costs, waiting lists, and the stigma of “not being tough enough” can all stop workers from reaching out. TIACS removes those barriers by offering an immediate and friendly way to start a conversation with a qualified counsellor—no paperwork, no referral, no judgment. 

How TIACS can help 

TIACS provides: 

• Free counselling with qualified professionals (no time limits, no cost).
• Text and phone support to suit busy schedules and remote worksites.
• Practical tools and strategies to cope with stress, anxiety, depression, or tough personal situations.
• Support for families—because challenges at work often affect home life too. 

Workers simply call or text, and they’ll be connected to someone who listens and understands. 

Real impact 

Since its launch, TIACS has supported thousands of blue-collar workers across Australia, with many saying it was the first time they felt comfortable reaching out. By meeting people where they are—on their phones, during a break, or after a long shift—TIACS has helped reduce stigma and start lifesaving conversations. 

Getting involved 

Share TIACS details with your teams and on worksites. 
Encourage staff and families to save the number in their phones. 
Use Mental Health Week as a reminder to check in with yourself and your mates. 

During Mental Health Week—and every week 

Mental health is not a one-week focus. TIACS is available year-round, making it easier for workers and their families to get support whenever it’s needed. 

Who are MATES in Construction? 

MATES in Construction is a not-for-profit organisation established to reduce the high rates of suicide and mental health issues in the building and construction industry. Through tailored programs and on-the-ground support, MATES works directly with workers, employers, and industry partners to break down stigma, start conversations, and connect people to help. 

Why their work matters 

Construction workers face unique challenges—long hours, physical demands, project pressures, and a culture that often discourages speaking up. Tragically, construction workers in Australia are more than twice as likely to die by suicide than the general population. MATES tackles this head-on with programs designed by the industry, for the industry. 

How MATES can help 

MATES provides a range of services and supports: 

• General Awareness Training (GAT): Short, site-based sessions that equip workers to recognise when a mate might be struggling.
• Connector training: Equips volunteer workers to act as go-to contacts who can provide immediate support and connect colleagues with professional help.
• ASIST (Applied Suicide Intervention Skills Training): Specialist training for supervisors and leaders to step in during critical moments.
• 24/7 helpline (1300 642 111): Immediate, confidential support for workers and their families.
• Case management and field officers: MATES staff visit worksites to provide ongoing advice, support, and referral to professional services. 

Real impact, real stories 

MATES has already supported thousands of workers across Queensland. Success stories include site connectors who have stepped in to support colleagues in crisis, and workplaces where cultural change has made it easier to talk openly about stress, anxiety, and depression. These grassroots connections have saved lives. 

Getting involved 

Worksites, businesses, and individuals can: 

• Host a General Awareness Training session.
• Encourage staff to train as Connectors.
• Display MATES materials on site.
• Share the 24/7 support number with colleagues and families. 

During Mental Health Week—and beyond 

MATES in Construction reminds us that mental health is not a one-week conversation. By embedding these supports into our worksites year-round, we can make sure every worker has a mate looking out for them.

Whether you’re a licensed plumber, fire protection specialist, drainer, or work in air-conditioning and mechanical services, staying informed about industry developments and regulatory changes is crucial.

STC actively collaborates with key industry regulators like the Queensland Building and Construction Commission (QBCC) and local councils to ensure the voice of service trades professionals is heard. Through these partnerships, STC provides direct access to important updates on compliance, licensing, and emerging best practices.

By engaging with STC, trades people have the opportunity to:

Gain insights from respected industry leaders and regulatory experts

Participate in meaningful dialogue that shapes the future of the sector

Network and build connections with peers and stakeholders across the industry

STC’s commitment to open communication and advocacy makes it a trusted hub for anyone working within service trades, fostering an environment where collaboration and continuous learning thrive.

These free sessions are tailored to support builders, subcontractors, developers, and advisors by unpacking key regulatory requirements and offering practical guidance on licensing, financial obligations, and FSC WHS accreditation. 

Why attend?

• Learn directly from QBCC and FSC experts
• Understand licensing and financial requirements
• Discover how to gain FSC WHS accreditation
• Explore opportunities in federally funded and state construction projects

Whether you're navigating the complexities of compliance or looking to position your business for federally funded projects, this is an opportunity not to be missed.

As Queensland’s building regulator, the QBCC is deeply committed to community education and industry engagement. The QBCC’s Executive Director of Regional Services, Mick Allen, will be a featured guest speaker at the Brisbane session, bringing expert insights into licensing classes, financial requirements, and the support services available to industry professionals.

This collaboration with Ai Group reflects the QBCC’s ongoing commitment to working alongside peak bodies and empowering industry stakeholders with the knowledge and tools they need to thrive in a rapidly evolving landscape.