The QBCC supports the growing Queensland community by providing information, advice and regulation to ensure the maintenance of proper building standards and remedies for defective building work. By doing this we promote confidence in the building and construction industry. Led by the Commissioner and governed by a board, the QBCC consists of a skilled and expert team of staff that work hard to meet the needs of industry participants and the community.

With 4.64 million people currently living in Queensland and more than 10 per cent of those residents working in the construction sector, the QBCC has an important task in serving our customers, contributing to the growth of the Queensland economy and regulating the industry.

To provide the best customer service possible, service centres are located throughout the state including Brisbane, Gold Coast, Sunshine Coast, Toowoomba, Maryborough, Rockhampton, Mackay, Townsville and Cairns. Industry stakeholders and the community are also able to engage with the QBCC online or over the phone.

Our governance

The QBCC is a statutory body and is part of the portfolio of the Minister for Public Works. It was established under the Queensland Building and Construction Commission Act 1991 (QBCC Act) to regulate the building industry.

The QBCC is a body corporate and consists of the:

The QBCC Management Structure Chart (PDF) identifies the Committees of the QBC Board and key figures within the organisational unit under the control of the Commissioner and their areas of responsibility.

Objects of our authorising Act

The QBCC administers the QBCC Act. The objects of the QBCC Act are to:

  • regulate the building industry to—
    • ensure the maintenance of proper standards in the industry
    • achieve a reasonable balance between the interests of building contractors and consumers
  • provide remedies for defective building work
  • provide support, education and advice for those who undertake building work and consumers
  • regulate domestic building contracts to achieve a reasonable balance between the interests of building contractors and home owners
  • regulate building products to ensure—
    • the safety of consumers and the public generally
    • persons involved in the production, supply or installation of building products are held responsible for the safety of the products and their use
  • provide for the proper, efficient and effective management of the commission in the performance of its functions.