Resources and advice for industry and consumers during COVID-19

Below are links to information and resources which may help you during the global crisis of the coronavirus (COVID-19) pandemic.

Business and employee support and recovery

• Queensland Government announcements for business support and recovery
• Australian Government announcements for business support and recovery
• Coronavirus and Australian workplace laws – understand your workplace entitlements and obligations if you’re affected by COVID-19

Payment rights and obligations

• Know your rights to payment and your obligations under Queensland building and construction laws – find out more here.

Keeping safe at work

If you’re able to continue working, it’s important that you follow safety advice to help prevent the spread of COVID-19.

• Safe Work Australia – has practical measures you can implement on building sites to help keep you and others safe.
• Australian Government Department of Health – has developed resources and factsheets for industry about COVID-19, with special information for employers.
• Download printable posters and factsheets to display on-site about hygiene, social distancing and mental health.
• Workplace risk management during the COVID-19 pandemic.
• Equipment/PPE shortages – Workplace Health and Safety Queensland has advice on sourcing alternative equipment supplies during the current global shortages.
• Cleaning and disinfection – advice from Queensland Health with recommendations for cleaning and disinfection.
• World Health Organisation (WHO) – the latest advice on COVID-19 from WHO.
• WHO: Getting your workplace ready for COVID-19 – further advice from WHO about preparing your workplace to reduce the spread of COVID-19.

Supply chain support

The Queensland Government is supporting Queensland manufacturers and businesses with resilience and recovery strategies so you can continue to operate and mitigate the impacts of coronavirus (COVID-19):

• Supply chain disruption – take reasonable precautions and exercise due diligence by making contingency plans, but be aware of your obligations to a consumer, including your obligations under the non-conforming building product laws.
• Supply chain support –The Queensland Government’s COVID-19 business assistance finder is committed to assisting Queensland manufacturers and businesses with supply chains impacted by the ongoing coronavirus (COVID-19) situation.
• Supply chain disruption – take reasonable precautions and exercise due diligence by making contingency plans, but be aware of your obligations to a consumer, including your obligations under the non-conforming building product laws.

Border restrictions

There are border restrictions in place to help prevent the spread of COVID-19.

• Impact on travel to building sites – in a bid to help slow the spread of COVID-19, travel both interstate and around Queensland is limited and may impact your work. It’s important to stay informed to avoid being caught out.

Beware of scams

It’s important to remain alert to potential scams during the COVID-19 pandemic.

• ScamWatch outlines the latest digital scams to avoid – text messages and emails with links that infect your device with malware and steal your personal data.
• Fake charities– scammers also use emergencies to pose as charity collectors, pretending to raise funds for people in need.

Mental health support

COVID-19 and the uncertainties and impacts this brings to both your health and the economy is likely to have a big impact on the mental health of small business owners, workers and families. Crisis support can be found at:

• Lifeline 13 11 14
• Beyondblue 1300 224 636
• Mates in Construction 1300 642 111

Swimming pools – shared and non-shared

Owners of shared pools (e.g. hotels, motels and apartments) must suspend operations under the COVID-19 public health direction. The Queensland Health direction can be accessed here.

Non-shared pools (pools accessible by occupants of just one dwelling) may continue in use.

Even while not in use, all swimming pools must comply with the pool safety laws.