COVID-19 response

Resources and advice for industry and consumers during COVID-19

Below are links to information and resources which may help you during the global crisis of the coronavirus (COVID-19) pandemic.

Business and employee support and recovery

Payment rights and obligations

  • Know your rights to payment and your obligations under Queensland building and construction laws – find out more here.

Keeping safe at work

If you’re able to continue working, it’s important that you follow safety advice to help prevent the spread of COVID-19.

Supply chain support

The Queensland Government is supporting Queensland manufacturers and businesses with resilience and recovery strategies so you can continue to operate and mitigate the impacts of coronavirus (COVID-19):

  • Supply chain disruption – take reasonable precautions and exercise due diligence by making contingency plans, but be aware of your obligations to a consumer, including your obligations under the non-conforming building product laws.
  • Supply chain matching – complete the Manufacturers' Supply Matching request form to help solve difficulties in getting vital materials and supplies.
  • Supplier registration –  register your business's capability and capacity details on the Queensland Government's ICN Gateway and receive assistance with supply chain matching and support.

Border restrictions

There are border restrictions in place to help prevent the spread of COVID-19.

Beware of scams

It’s important to remain alert to potential scams during the COVID-19 pandemic.

  • ScamWatch outlines the latest digital scams to avoid – text messages and emails with links that infect your device with malware and steal your personal data.
  • Fake charities– scammers also use emergencies to pose as charity collectors, pretending to raise funds for people in need.

Mental health support

COVID-19 and the uncertainties and impacts this brings to both your health and the economy is likely to have a big impact on the mental health of small business owners, workers and families. Crisis support can be found at:


Swimming pools – shared and non-shared

Owners of shared pools (e.g. hotels, motels and apartments) must suspend operations under the COVID-19 public health direction. The Queensland Health direction can be accessed here.

Non-shared pools (pools accessible by occupants of just one dwelling) may continue in use.

Even while not in use, all swimming pools must comply with the pool safety laws.