Right to Information application

You can apply to access information held in our files about other individuals or companies. If you wish to access information that is a mixture of your personal information and that of other individuals or companies, you will need to make an application under RTI.

If you wish to apply as a company, one of the directors must provide identification.

Send in an application


You can email your application to rti@qbcc.qld.gov.au or if you’d prefer, post it to:

The Manager
Right to Information and Information Privacy
Queensland Building and Construction Commission
GPO Box 5099
Brisbane Qld 4001

If someone (including a legal representative) is acting on your behalf or as your agent, and you are requesting your personal information, they must also provide:

  • evidence that they have authority to act on your behalf, and
  • a certified copy of their identification, and
  • a certified copy of your identification.

A Justice of the Peace, Commissioner of Declarations, or a lawyer must certify all identification.

 What do I pay?

The RTI application fee is $51.70. If you are paying by credit card and wish to email or mail your application, an RTI Officer will phone you and take your credit card details for the fee payment over the phone.

Alternatively you can pay at a QBCC Service Centre.

Processing and access charges

If we process your application in less than 5 hours, we don’t charge a fee. This is also the case if the documents contain your personal information.

If the amount of time spent on your application is more than 5 hours, we charge $8.00 per 15 minutes, or part of 15 minutes. Additionally, we charge for transcribing or relocating documents, but if this will be the case, we’ll advise you in advance.

Access is free if you request documents on disc or via email, and printed copies cost 25 cents per page.

Can we waive the fees and charges?

No, the fees are set under legislation, however, if you have a valid healthcare card or concession card, we may consider waiving processing and/or access charges. Please provide copies of these documents with your request.

How long will it take?

Allow 25 business days from the date we receive your application.

If you request documents that also may be of concern to another person, allow another 10 business days for consultation. We may request more time if the application is large or complex.

I’m not happy with the decision

After we send you the result of your request, you can ask for a review of the decision if you don’t agree.

Contact the RTI Manager directly, or complete the Right to Information internal review request form (PDF).